Shipping informations

Send us a message and we will respond as soon as possible. If your query relates to a specific order or product, please include your order number or product details. sale@chaitee.me

Shipping Costs:

In UAE : 20 aed /shipment or Free delivery for orders above 100 aed

In GCC: 35 aed/shipmen or Free Delivery for orders above 500 aed

International – Europe, USA, Canada, Australia : 100 aed/ shimpment

Shipping time:

Within UAE: next day delivery for orders placed before 12 a.m. or 2 business days delivery for orders placed after 12 a.m.

GCC countries: up to 5 business days delivery

International: up to 7 business days 

Import taxes and duties

For most countries we use Aramex or Fedex courier service for all our shipments and all fees and taxes (Vat inclusive)  will be handled by our side (free domicile).

For Europe, USA, Canada, Australia: We use Express Postal Service and free domicile service (DDP) is not available unfortunately.

Please note Green Tea and Black Tea are excempt from custom duties for many countries.

Dispatch and Delivery

Parcels will only be delivered to a physical home or office address and NOT a Post Office Box. 

Our courier may not deliver to some remote areas of the UAE C , in this case Emirates Post services will be used.

All orders (worldwide) are fulfilled by United Fashion Square LLC and shipped from Dubai.

The products will be dispatched within 1 UAE business days (Sunday to Thursday)  from the confirmation of order. If the order is not dispatched in 3 business days for any reason, you will be contacted via email to offer an alternative product, partial shipment or full refund. 

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

United Fashion Square LLC is not responsible for any delays caused by destination customs clearance processes.

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